ComplaintsPro

About

Complaints Pro is a cloud-based customer issue / quality assurance software that helps you handle every issue in a timely and efficient manner. It aggregates your customer’s insights, empowering you to improve your products and processes. Turn customer complaints into an opportunity to improve your business with our complaint management software.

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Products / Services

Core Features:
  • Dashboards, charts, reports
  • Process automation
  • Real time root cause alerts
  • CAPA plans
  • Social media monitoring, and more
Government Edition:
  • HP TRIM integration
  • MS Outlook and Lotus Notes integration
  • Australian Data Residency option
Car Rental Edition:
  • Infringement management
  • Automatic rental agreement and infringement updates
  • Statutory declarations templates
Food Manufacturing Edition:
  • Reason code hierarchy to organize the urgency of the complaints
  • Shelf life assessment
  • ACCC mandatory reporting
  • Real time SMS automation
Financial Services Edition:
  • Security

Companies that integrate with 401GO

Each integration enriches the platform with data or features that provide comprehensive service and enhance the customer experience.

Integrations

Integrations: 43
Partnership: 0
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Partnership

Interested in partnerships with:

No partnership categories yet. Open to forming a new partnership? Contact api@insart.com and we’ll help you facilitate integrations that will grow your business.

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