Daniel Reibsamen is CTO at Guidance Residential — a provider of exclusive Muslim-tailored home financing options. With his primary task being to take the company national and digital, he dedicated 10 years to Guidance Residential and continues to push the limits. Daniel’s main goal is for the clients to get access to the technology that all the large banks have, just the way they need it.
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To give customers what they need, you need to know what they want. In this article, I share seven ways you can collect customer feedback and three tools you can use to simplify this process.
Find out how you can address client opinions to make your product usage less arcane and more enjoyable.
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