The market demands in Fintech rise quickly, forcing companies to make creative moves and augment their development forces. You might have already observed the talent shortage trend on the local market and plan to use an alternative workforce, or you may just consider scaling in-house. That’s not the point.
Just as soon as Fintechs got better at leapfrogging the client acquisition challenge, a new obstacle came into play: talent acquisition and retention. The sales-related stress is amplified with the threat of losing a qualified workforce and growing a customer service worse.
Fintech is extremely convoluted. Market leaders combine different products by the dozens under their umbrellas. With this in mind, it’s quite challenging even for professionals to figure out how all these products are connected internally and externally. Therefore, further development of the ecosystem is slow and inefficient. This factor and many others drive the trend of integration transparency forward these days.