The market demands in Fintech rise quickly, forcing companies to make creative moves and augment their development forces. You might have already observed the talent shortage trend on the local market and plan to use an alternative workforce, or you may just consider scaling in-house. That’s not the point.
Just as soon as Fintechs got better at leapfrogging the client acquisition challenge, a new obstacle came into play: talent acquisition and retention. The sales-related stress is amplified with the threat of losing a qualified workforce and growing a customer service worse.